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Sales & Marketing

Sales: Telephone Skills

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Overview

This course identifies the specific selling techniques and strategies that sales people need to be effective over the phone. It gives suggestions for relieving the anxiety of picking up the phone; checklists to make sure you are prepared for that all important conversation, and techniques for polishing your over-the-phone approach.

Videos and Tutorials

Our Diversity and Inclusion training bundle includes microlearning and full video courses that cover many of the topics we see in workplace discussions today. Among the many benefits to completing this bundle, these courses will teach you how to be a more inclusive leader and how to recognize privilege and unconscious bias in the workplace.

SCORM compliant and learner tracking

Many of the SCORM-packaged courses include their own menu structure, learning activities, and accessibility formats. The LMS will capture all your progress and record data to your profile.

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  • Course code
    12684EN
  • Duration
    45 min
  • Course Level
    Beginner
  • Course Fee
    Subscription
  • Category
    Sales & Marketing
  • Language
    English
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