Sales & Marketing

Sales: The Basics

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Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact lists through sales calls and on to follow-ups and referrals. There are tools for identifying the features and benefits of your product and service, doing a competitive analysis, and preparing your sales presentation. There are also practical tips on dealing with customers, handling objections, and using customer feedback to improve your own performance.

Videos and Tutorials

Our Diversity and Inclusion training bundle includes microlearning and full video courses that cover many of the topics we see in workplace discussions today. Among the many benefits to completing this bundle, these courses will teach you how to be a more inclusive leader and how to recognize privilege and unconscious bias in the workplace.

SCORM compliant and learner tracking

Many of the SCORM-packaged courses include their own menu structure, learning activities, and accessibility formats. The LMS will capture all your progress and record data to your profile.

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    30 min
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    Sales & Marketing
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