Every work process is part of a larger process that may be made up of smaller ones. Understanding the process flow and scope is the key to establishing 100 percent conformance in a work process. This course will analyze work as a process by identifying the requirements necessary to produce quality work, defining process flow and scope, and looking at inputs and outputs. The course will also show you how to keep quality number one, and examine listening skills to ensure that customer requirements are met.
Our Diversity and Inclusion training bundle includes microlearning and full video courses that cover many of the topics we see in workplace discussions today. Among the many benefits to completing this bundle, these courses will teach you how to be a more inclusive leader and how to recognize privilege and unconscious bias in the workplace.
Many of the SCORM-packaged courses include their own menu structure, learning activities, and accessibility formats. The LMS will capture all your progress and record data to your profile.